---
title: Comprehensive Guide to Setting Up the Chatwoot Extension with DocsGPT
description: This step-by-step guide walks you through the process of setting up the Chatwoot extension with DocsGPT, enabling seamless integration for automated responses and enhanced customer support. Learn how to launch DocsGPT, retrieve your Chatwoot access token, configure the .env file, and start the extension.
---
## Chatwoot Extension Setup Guide

### Step 1: Prepare and Start DocsGPT

- **Launch DocsGPT**: Follow the instructions in our [Quickstart](/quickstart) to start DocsGPT. Make sure to load your documentation.

### Step 2: Get Access Token from Chatwoot

- Go to Chatwoot.
- In your profile settings (located at the bottom left), scroll down and copy the **Access Token**.

### Step 3: Set Up Chatwoot Extension

- Navigate to `/extensions/chatwoot`.
- Copy the `.env_sample` file and create a new file named `.env`.
- Fill in the values in the `.env` file as follows:

```env
docsgpt_url=<Docsgpt_API_URL>
chatwoot_url=<Chatwoot_URL>
docsgpt_key=<OpenAI_API_Key or Other_LLM_Key>
chatwoot_token=<Token from Step 2>
```

### Step 4: Start the Extension

- Use the command `flask run` to start the extension.

### Step 5: Optional - Extra Validation

- In app.py, uncomment lines 12-13 and 71-75.
- Add the following lines to your .env file:
```account_id=(optional) 1
assignee_id=(optional) 1
```
These Chatwoot values help ensure you respond to the correct widget and handle questions assigned to a specific user.

### Stopping Bot Responses for Specific User or Session

- If you want the bot to stop responding to questions for a specific user or session, add a label `human-requested` in your conversation.

### Additional Notes

- For further details on training on other documentation, refer to our [wiki](https://github.com/arc53/DocsGPT/wiki/How-to-train-on-other-documentation).